How to request a return
- Email support@coverly.store with your order ID and reason.
- Wait for written approval and return instructions.
- Pack the item securely and send it as instructed.
- We inspect it and confirm the refund or replacement.
Returns & refunds
If it is not right, tell us.
We want your case to arrive in perfect condition and fit the model you selected.
Eligible returns
Unused, undamaged items in original packaging may be requested within 7 days of delivery.
Wrong or damaged items
Contact us within 48 hours with your order ID and clear photos.
Not eligible
Used, altered, personalised or physically damaged items are not eligible unless required by law.
Refund timing
Approved refunds are issued to the original payment method within 5–7 business days.