Covered by Replacement / Refund
• Wrong Item or Model Delivered: If we sent a case for a different phone model than ordered.
• Damaged on Arrival: If the product arrives cracked, scratched, or damaged in transit.
• Print or Manufacturing Defect: If there are visible misalignment or print flaws.
How to claim a replacement or refund
Report any defect or incorrect delivery within 48 hours of delivery by contacting our team at support@mycoverly.store or sending a WhatsApp message to +91 8650635775 with your Order ID and photo/video proof.
Refund Processing
Approved refunds are initiated within 2–3 business days back to your original payment UPI account or bank account. For COD advance refunds, our team verifies transaction proof and initiates prompt transfer.